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|Book well in advance for the best prices. There is an internet booking fee* of at least £13.95 per overall booking (£9.00 booking fee plus 2.5% of transaction - minimum charge of £4.95). Telephone bookings are more expensive and are not encouraged. No tickets are issued, your booking reference number is needed for check-in. Infants travel for £20.
For the latest see: *easyJet payment fees.
EasyJet contact numbers: Telephone bookings and web support 0905 560 7777 (£1/min). Sales or changes to existing bookings only 0905 821 0905 (65p/min). Customer Services 0871 244 2366 (10p/min).
|Baggage Charges and Allowance||Free hand luggage has no weight restriction, but must be no larger than 56x45x25cm including wheels. EasyJet baggage charges for checked-in bags is currently £9-£16 per 20 kg bag, this fee increases if you check-in more than 2 bags. Baggage charges are only shown during the booking process. Maximum allowance for this fee is 20kg per person, but up to 50kg is allowed on for an extra fee: Excess baggage charge costs £10/kg prepaid, more if paid at airport. Any single piece must weigh no more than 32 kg.
Baggage can also be pooled together on the same booking, but infants travelling on a parent's lap do not get a baggage allowance.
Sports equipment up to 50kg in total can travel for £25 prepaid or £30 at the airport, (but any single item may weigh no more than 32kg). Folding wheelchairs go free.
|Check in||Check-in desks are open from 2 hours to up to 40 minutes before scheduled departure, gate boarding deadline is 25 minutes. Online check-in is possible with hand luggage only, from 60 days to 2 hours before flight.
EasyJet does not operate a connecting flight service, their advice is to allow at least 2 hours for transfers.
|Seats||Check-in early for the best seats because they cannot be reserved online. Easyjet seat pitch (legroom) is a small 29 inches, seat width is 17.5 inches. All seats are the same class, those who checked in earliest usually board first. Passengers board the aircraft like a bus and choose seats themselves, so there can be a rush to get on. To avoid this, pay for the Speedy Boarding option which costs from £7-£13 depending on route, this puts you at the front of the gate queue.|
|Flight Changes||Name or date changes can be done online and cost £35 per change per one-way flight plus any fare increase. Cancellation is possible only by telephone within 24 hours of making the original booking, cancellation fees are £30 per person per journey.
Missed flights are not refundable. You are allowed to catch the next available flight for £50, provided you are at the airport within 2 hours of your original flight departure. You can also hop onto an earlier flight free of charge.
For refunds, cancellations, enquiries call easyJet Customer Services (see Booking Tips). There is no customer email address.
For more information see: detailed regulations.
|Food||Inflight meals are not included, but a fair and reasonably priced selection of drinks, sweets and snacks are sold on board.|
|Fleet||EasyJet operates a young and expanding fleet of around 200 aircraft, mostly Airbus-A319 (156 seats), with also some Airbus A320-200 (180 seats).|