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| All fares are return and include taxes |
| The Thomsonfly website no longer exists, but flight-only booking can now be done on thomson.co.uk or via the Thomson call centre on 0871 231 4787 (10p/min). Booking fees are not refundable under normal circumstances, but all flights are ATOL protected. There's an extra fee for payments with credit or debit cards, (visa electron card is free). After payment, a booking confirmation with a Reference Number is sent out, this number is needed for check-in. |
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| All seats are allocated without charge at check in. Extra legroom seats can be pre-booked, prices vary and are shown during the booking process. Standard short-haul seat pitch (legroom) is about 28-30 inches, try an aisle seat if you are tall. Long-haul seats are in leather with a comfortable 33" legroom. | |
| Food | Meals are not included in the flight price but snacks and drinks are for sale on board. On longhaul routes inflight meals are included. |
| Free hand baggage of up to 5 kg, maximum dimension 55x40x20cm, but note that handbags, laptops etc. must also be carried within this single item of cabin baggage. For 'Flight Only' bookings: Check-in baggage charges cost from £30 for a 20 kg bag per short haul return flight to £50 return for long haul, price varies per route, so check whilst booking. For package holiday bookings only: Free checked-in baggage allowance is 20kg per person and pooling of baggage allowance for passengers travelling together is allowed. No single bag may weigh more than 23 kg. Allowances may vary with a package holiday, so check your ticket just in case. Babies under the age of 2 get 10 kg allowance, pushchairs are carried free. Excess baggage charges vary from £12 - £17/kg dependent on route. Sports equipment like golf clubs, surfboards, skis, bicycles etc. cost extra and must be prebooked, wheelchairs go free but must also be pre-booked at the Thomson Call Centre on 0871 231 4869. See also: Latest Thomson baggage information page. |
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| Check In | Check-in at the airport least 2 hours before a flight and 3 hours in advance for long haul flights. Self-service check-in is possible at Manchester, East Midlands and Gatwick airports. Internet online check-in is not possible but day-before check in is possible from London Gatwick, Birmingham and Manchester. |
| Changes to flight-only bookings must be made via the Thomson call centre on 0871 231 4787. Date or name changes cost £25 pp. per flight plus any fare increases. No refunds if you cancel or miss your flight. If your flight booking is part of a holiday package through a travel agent or tour operator, you must contact them directly to change your booking. |
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| Fleet | Thomson Airways uses a Boeing fleet of 737,757 and 767. Former thomsonfly aircraft are now carrying the Thomson name until a new livery arrives. Some older aircraft are being replaced. |